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Romance Frauds
What are they?

Romance frauds can be very cruel.
They play on people’s emotions and vulnerabilities. Unfortunately, they’re also very common, with Action Fraud reporting that £68 million was lost to romance frauds in 2020 alone.

What’s a romance fraud?

A romance fraudmer will build up trust by developing a convincing relationship with you, usually online. You may meet them on a dating site or on social media where they’ll be lurking behind an apparently genuine profile. Once the fraudmer has gained your trust, they’ll start asking you to send money, vouchers or gifts. Fraudmers are becoming increasingly sophisticated and will even find ways to get your personal details or passwords to access your bank account. They’ll invent reasons for needing money such as health issues, business issues or any other troubles they desperately need money to fix.

I think I’ve lost money to a romance fraud.
Can I get my money back?

If you have lost money to romance fraud, RRFCorp will help you get your money back from your bank and you can fill in our fraud refund claim form for a free consultation. Check out our fair and simple fees page for more information about how we charge.   

Remember you don’t need to use a company like RRFCorp, you could work your case yourself for free! If you’d like to get a refund yourself, you can do this by following our bank transfer refund guide.

Customers often ask if they can get money back if they paid by bank transfer, or if they can get money back if they pay by BACS. The answer is yes, victims of frauds may be able to get their funds when they paid by either of these methods.

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Faq

Frequently Asked Questions

You don’t have to. In fact, we let you know on our website how to get your money back yourself which will mean every penny you get back is yours. We're here for the people who don’t have the time to claim themselves, or for people who want our expertise. We're made up of former financial services professionals who've worked at banks, regulators and the Financial Ombudsman Service so we know the process and your rights inside out.

Unfortunately this varies widely depending on your case and whether your bank agrees to refund you or if we have to take the case further. Sometimes it can be extremely quick, with many customers receiving an outcome within 15 days of our complaint (the time your bank has to respond). However, if your bank rejects your complaint and we have to take it to the Financial Ombudsman Service it can take as long as a few years (in extreme cases) for FOS to deal with your case. We'll keep you updated along the way.

In most situations, yes, we are still likely able to help, even if your bank has rejected you. There are strict timeframes with this, so please get in touch as soon as possible if you’ve already had a rejection.

If your bank contacts you directly with an offer let us know as soon as possible so that we can check that the amount is correct. We'll speak to your bank to confirm whether the offer is appropriate. Our fee becomes payable once your bank agrees to refund you.

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    At Refunds Recovery Financials Inc, we understand the huge impact that losing money to fraud can have on victims. It’s important that you are supported by an ethical company that charges fair fees, operates transparently, and supports you throughout the process.

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